OVERVIEW

This website is operated by Jane King trading as PaleBlueDot. Throughout the site, the terms “we”, “us” and “our” refer to PaleBlueDot. PaleBlueDot offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Jane King is a Sole Trader registered at The Quaker House, Ivy Lane, Shutford, Oxfordshire OX15 6PD.

By visiting this site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

THE SHOP

The online shop on this website is enabled by WooCommerce and Braintree. They provide the online e-commerce platform that allows us to sell products and services to you.

Payment Methods

We use Braintree, a PayPal Service, for secure, encrypted processing of payments by debit/credit card and Paypal. Payment will be deducted when we process your order and we will ship goods once full payment has been received by us.

Prices and Orders

We reserve the right to alter prices at any time, either up or down, up to the point that you place your order. Once you have placed an order we will send a confirmation email that should be kept in a safe place, as the details may be required in any correspondence from us. If you do not receive this confirmation email please contact dotpaleblue@gmail.com or call on 01295 788738. All products are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Delivery

Delivery in the UK will be made by Royal Mail or ParcelForce and may require a signature upon receipt. Please refer to our Delivery page for more details and prices.

Returns and Refunds

If you are not happy with your goods or if they are damaged you can send them back to us, unused, in the original packaging and in the same condition that you received them, within 28 days of purchase and we will refund or replace them including the cost of standard delivery. We require a copy of your receipt and your delivery address with returns and recommend that you use recorded delivery to send goods back to us. Please send goods back to: Returns, PaleBlueDot, The Quaker House, Ivy Lane, Shutford, Oxfordshire, OX15 6PD.

Once your return has been received we will contact you to confirm receipt and whether we are able to approve a refund. Approved refunds will be processed via your original payment method within 14 days of our confirmation of receipt.

Description of Goods

Every effort is made to present items for sale on our website accurately however slight variations, for example in colours and dimensions, may occur. Please note that there may be colour variations dependent on the calibrations and settings of individual computer screens and that printed material that you receive may vary from the examples you see on our website.

 

PRIVACY POLICY AND COOKIES

We are committed to respecting and protecting your online privacy. We will comply with your need and right to know about any personal information you share with us and what we do with that information including how it is collected, managed and processed and for what purposes.

Consent

By accessing this website you are consenting to the way information is collected and used, as described within this Privacy Policy. In return, we give the commitment that we will use the personal data you provide only in ways that are compatible with the following Privacy Policy.

Privacy Policy

We do not store your personal information unless you have asked to be added to our mailing list, in which case we will let you know about news or new products from time to time. You can unsubscribe from the mailing list at any time and your details will be removed.

If you make a purchase from our Shop we will record your name, address, phone number, and email address and possibly an additional delivery address if you have requested that goods be shipped to an alternative address. If you choose to make a purchase by credit/debit card we will collect your card details but they will be used for the current transaction only and will not be stored.

We will not share any of your personal information with third parties except when we ship goods to you. The carrier will have access to your name and address however they are not permitted to share this information or use it for any other purpose than delivering your goods.

Data Security

We use Braintree, a PayPal Service, for secure, encrypted processing of payments by debit/credit card and Paypal.

Cookies

Cookies are small text files used in your browser to monitor how our site is used. They do not contain personal information or disclose who you are.

Like many websites, we may use ‘cookies’ to store and track information about your usage of the site. Cookies contain information that is transferred from this site and stored by your browser in a small text file on your computer. They are used when you visit the site to record temporary data relating to your visit, to manage the delivery of web pages to you, including any registration and ordering processes, and to help us monitor traffic through the site.

Important cookies used on this site are in the online shop, they contain information about where to find the shopping basket for each customer and help WooCommerce know when the shopping basket changes. No personal information is stored within these cookies.

We may sometimes use Google Analytics to collect information about how visitors use our website, how they got here and what they click on. We do not collect or store any identifiable personal information for this purpose.

Third party cookies may be used via our site – for example if you click on an embedded YouTube or Vimeo film or on social media buttons. These sites will also probably collect information about how you are using the Internet. You can check the respective policies of each relevant site to see how they make use of your information and how you can opt our or delete that information.

BY USING THIS WEBSITE YOU AGREE TO ALLOW IT TO SET COOKIES ON YOUR COMPUTER.

Refer to your Internet browser about how to clear cookies from your computer. If you do not want to use ‘cookies’ at all, most Internet browsers will permit you to turn them off. If you do this, you will still be able to access our site but some processes, such as those outlined above that depend on cookies, may not work properly.

 

COPYRIGHT

All rights for this website, including copyright, are owned by the site author, Jane King. Unauthorised use and/or duplication of this material without express and written permission of the site author is strictly prohibited. Excerpts and links may be used provided that full and clear credit is given to Jane King and PaleBlueDot, with appropriate and specific reference to the original content.

 

CONTACT

Questions about the Terms of Service should be sent to us at dotpaleblue@gmail.com.